Privacy Policy

Introduction

This Privacy Policy outlines how The Files Lab ("we," "us," or "our") collects, uses, and shares your personal information ("Personal Data") when you access our services on thefileslab.com (the "Service").

Information We Collect

We collect two types of information to provide and improve our services.

Personal Data

Information that can be used to directly identify or contact you, including:

• Account Information: When creating an account, we use Google Sign-In for authentication. This means we do not collect traditional account details like your name or password; instead, we rely on the information provided by Google for your profile.
• Usage Data: Information automatically collected when you use the Service includes device details like IP address and unique identifiers, as well as usage data such as visited pages, accessed features, and viewed content.

How We Use Your Information

Information that can be used to directly identify or contact you, including:

• To Provide and Improve the Service: Your information helps us operate, maintain, and enhance the Service, personalize your experience, provide customer support, and communicate important updates.
• To Analyze Service Usage: We analyze usage data to improve our services and develop new features.
• To Send Marketing Communications: With your consent, we may send marketing communications about our products and services. You can opt out at any time.
• To Prevent Fraud and Illegal Activities: Your information is used to detect and prevent fraud and other unlawful activities on the Service.
• To Comply with Legal Obligations: We may use your information to fulfill legal requirements, such as responding to court orders or subpoenas.

Sharing Your Information

We may share your information with third-party service providers who assist us in operating the Service:

• Analytics Providers: We use third-party analytics services to help us understand user interactions with the Service.
• Cloud Storage Providers: Your information may be stored with third-party cloud storage providers, which implement their own security measures.

We will not share your information with any other third parties without your consent, except as required by law or to protect our rights, property, or the safety of our users or the public.

Data Protection

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security measures include data encryption, firewalls, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your Personal Data:

• Rectification: The right to request correction of inaccurate or incomplete Personal Data.
• Erasure: The right to request deletion of your Personal Data under certain circumstances.
• Restriction of Processing: The right to request restriction of the processing of your Personal Data in specific situations.
• Data Portability: The right to request the transfer of your Personal Data to another controller in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of your Personal Data based on specific grounds.

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of the Service after the effective date of the revised Privacy Policy indicates your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: support@thefileslab.com